Hi, everyone, cannot seem to upload my photos on my listings.

Text I can do. Wanted to upload new photos with my mannequin and cannot even delete the old photos. Went to make a “new” listing and I still cannot upload the photos. I’ve been using my iPhone for 2 years on Bonanza, as it is easier for me to take the photos and quickly make the listings. The problem started about 2 weeks ago. A desktop is not an option right now. Emailed Bonanza, however, they cannot figure out the problem. Has anyone had this problem? How did you fix it? I cannot make sales without photos. Thanking you in advance.

asked about 5 years ago

2 Comments

EmpressDepot says: March 18, 2019

I sort of know how you feel. A long while back my camera quit working, could not get one at the time. I had so many good listings to list and had to wait and get a camera. It felt terrible. I hope it gets fixed soon for u.

TheVintageChateau says: March 18, 2019

ExpressDepot, Yes, That sounds about right!

2 Answers

The trouble started when they had to discontinue the old photo editor and I do not think the new one is compatible yet…still needs tweeking…

answered about 5 years ago

3 Comments

TheVintageChateau says: March 16, 2019

Thank you, TrinketBox. It is so sad, as I have many items to list and many to change photos on. It feels like I’m losing money because I cannot list anything.

TrinketBox says: March 17, 2019

I know you said desk top is not option, but I have had no trouble using a desktop for listing/uploading…

TheVintageChateau says: March 17, 2019

It is not a matter of not having trouble using a desktop…it is not an option.

Pictures have been kind of hokey for me HERE lately. I updated pics for an existing item and while I deleted all pics first, and then uploaded, it DID take my new pics but seemed to KEEP my initial main picture.

So, I deleted the item and started over and it took the pics I uploaded but KEPT the same first main picture (which is still wrong) and I even changed the title of the item on the new upload (to reflect my new changes). Just crazy and never did get it to work correctly.

OH and I did clean out my cookies and cache first (as that is always the stock answer to any issues it seems) with still no correct changes. I toss my cookies every chance I get (BLLAAGGGHHH). I gave up after that.
I use Chrome and Firefox on a desktop for my loads so maybe it is your phone as my pics upload, just changes dont take on the main photo.

Good Luck

Not selling much here anyway so it is what it is and it is just the first pic that is wrong as the rest of the pics are OK if somebody clicks into the items.

answered about 5 years ago

1 Comment

TheVintageChateau says: March 16, 2019

Thank you for your input, Atomicdiner. Not sure what’s going on, as I can upload anywhere else except Bonanza.

Question Vitals

Viewed: 935 times

Asked: about 5 years ago

Latest response: about 5 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.