Activate my booth?? i am a long time member.

I have been trying to update my booth for the Black Friday special event sellers are having., I am a long time member of Bonanza, so not sure why I just received this [URL removed]

The Bonanza elves are currently reviewing your account and will activate it within 24 hours. In the meantime, feel free to keep adding items and getting your booth ready to launch and make sales once it’s been approved.

asked over 7 years ago

1 Comment

Once_Again says: November 05, 2016

Black Friday special event? How do I get more information on this. With over 1,000 items individually posted, I would really like to get information Thanks

4 Answers

JewelryStyles,

Thank you for your post. This is the place to share our questions as well as our concerns.
marecrochets I believe you have not been in the forum to read that there are plenty of buyers and sellers who post here as well as contact customer service or only post here this same question. This is the forum we come to, too share the Bonanza computer generated comments as well. We do so incase another buyer has received this same generated comment from Bonanza, a seller can turn around and answer what change of command they used to solve the issue. We learn from one another.
We all must be professional in answering comments as it does not matter where it’s posted, only that someone has come to the forum and answer the question.

JewelryStyles, the generated note is one a new seller receives when setting up an account. abigdogmom has a point, maybe check the vacation setting to see if your account is back up and running or you are experiencing a glitch which recently I experienced one and I posted here as well as reported to tech support and later resolved.

Have a good evening!

Rita
MomentsInThyme

answered over 7 years ago

3 Comments

SparklesJewelry says: November 03, 2016

Thank you Rita (MomentsInThyme)! I completely agree! Also, yes, i did check and it shows in my settings that I am not on vacation. It could very well be a bonanza glitch. Thanks for your reply, I appreciate it!

MomentsInThyme says: November 03, 2016

JewelryStyles Your Welcome anytime. Happy to reach out and help. Appreciate your professionalism.

SparklesJewelry says: November 03, 2016

As I do yours. Thanks again.

“…for the Black Friday… I have my items set to “reserved” with one showing, since i am working on them…”

If I may ask, I don’t know, what changes You are making, but if You had listed items before and took them all together off, is it not a pity not to have them at all online?
(Unless You want to add completely new items.)

Customers, who visit Your booth these days for the first time, will not be able to see any item at all. Will some new visitors come back, if they couldn’t see even one sample?
It’s already so difficult to be found in Google searches…

If You are working on previous listings, maybe it would benefit Your booth to still have them online and gradually make changes?
And the info You have on this single $1,000.00 listing could be added e.g. in a chat window, temporarily in Your current banner or, using the batch edit (text editing), to all listings.

answered over 7 years ago

2 Comments

SparklesJewelry says: November 04, 2016

Yes, that is true ArtistsUnion, however, i was only getting maybe 1 view a day, if that. My other booth is full and open. This one i just need to work on the photos, prices, descriptions, titles., needs a overhaul. so I dont expect any sales from it for the holidays.

ArtistsUnion says: November 04, 2016

I see. Thank You for Your answer and good luck!

If all your items are on reserve, the system probably considers you on vacation. You have nothing for sale.

answered over 7 years ago

1 Comment

misskeech says: November 04, 2016

I have one item active.

When something like this happens to me, I consider it a problem for customer support, not one that the community can really answer. So I would contact them about this….possibly take a screenshot of the page you are receiving, HTH,
Marilyn

answered over 7 years ago

3 Comments

SparklesJewelry says: November 03, 2016

Yes, That was first on my list to do which I did, however, if you notice, sometimes support answers questions in a more timely fashion when asked here in the forum.

abigdogmom says: November 03, 2016

I took a look at your booth, and it says the booth is on vacation. You might check that setting.

SparklesJewelry says: November 03, 2016

Thank you abigdogmom, I have my items set to “reserved” with one showing, since i am working on them. not sure if that is the same as putting a booth on vacation. However, it does look like they are no longer reviewing my account.

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