Buyers checking out with blank order forms???

My items are custom made so customers/buyers need to check out and leave custom details in note to seller message box. I am extremely frustrated today. I have had many people check out for purchase and I have to keep messaging them or looking up email addresses to contact them. So over 1/2 of theses people are telling me they are leaving the details so wondering why it’s not coming through on my side.
When I need to contact customers on my ebay store if I contact ebay they will provide me a phone number for the buyer does Bonanza have that option here?

asked over 7 years ago

2 Comments

TrinketBox says: January 02, 2017

no since buyers do not have to register to purchase…phone numbers are not required..you contact support or look at your emails about the sale or invoice to see if the comments are there

girlygirl4 says: January 02, 2017

Thanks, I have looked up emails and buyers are not responded to emails either. Some times I have to end up canceling and refunding orders and of course then wait to get my seller fees credited back. Just a frustraing cycle.

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