Hey,
My “email response time” log is stuck on February and won’t update the newer conversations I had with customers. Is it something that I am missing? Maybe the log is updated once every few months?
My performance is currently set to medium though my response time is significantly improved in the past 2 months.
Thank you.
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Dreamland_Jewelry Reputation: 52 See Dreamland_Jewelry's booth |
My email response time is up to date. I’d email Bonanza asking why yours is stuck on February.
One time my shipping time was set to gradual. I emailed Bonanza about it because when taking a look, my shipping times shown were not bad. They set it back to zippy…now lo and behold it is back to gradual.
And, my email response time shows what it should not also currently. I’m just glad that they do not show up to our customers like they used to back in the day since they are unreliable. I’m sure they use them so that we can track how we as sellers are doing but in my honest opinion since they do not work like they are supposed to, they are pretty useless.
Sharon
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EmpressDepot Reputation: 7344 See EmpressDepot's booth |
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