This past week I had received a new debit card and my old one was linked to my sellers account so when the bill came the card got declined and the account was put on hold. I updated the account the next day and the hold was taken off. However since the account was placed on hold the number of views on my items have greatly decreased. I went from 460 views daily to 20 views daily. I understand fluctuation happens but this seemed drastic. When I reached out to Bonanza I was told it would take some time for my account to reach those numbers again. I was wondering if anyone experienced these issues and if so how long did it take for your store to recover.
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amazonwarehousesell Reputation: 10 See amazonwarehousesell's booth |
Hello amazonwarehousesell,
Thanks for your question. When a booth is put on hold, such as yours was, all the items are taken down from sale, and they are pulled from Google Shopping advertising as well. Now that your booth is restored the items are back online, but it takes Google Shopping several days to fully index items and for them to show up at the top of search results.
If you have any other questions or concerns please don’t hesitate to contact our support team using the “Help” drop-down menu at the top of any page or by sending us an email to [email protected].
Thanks!
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BonanzaBrandon Bonanza Staff See BonanzaBrandon's booth |
Viewed: 268 times
Asked: 6 months ago
Latest response: 6 months ago
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