Has the usps advantage ground option disappeared for anyone else?

I am a new seller here. I sell on other platforms and was adding some items here. For the first 100-plus items the USPS advantage ground option was available then it was missing yesterday morning. Is anyone else experiencing this problem?

Thank you!

asked 10 months ago

3 Comments

Blueberriefrog says: July 22, 2023

Same here!

TheGrayGarret says: July 22, 2023

Thank you for your response Blueberriefrog. Hopefully, they will fix it soon! I sent them a message about the problem.

EmpressDepot says: July 24, 2023

Same here last time I looked. Even USPS through Paypal still has a glitch with some old info.

4 Answers

This is an official Bonanza response.

Hello TheGrayGarret,

Thanks for your question. Sorry to hear about the difficulty that you have had with this issue. I have been informed that our developer team has been hard at work on this issue and that shipping should be working properly. In order for the fixes to take effect, you may want to log out of your Bonanza account and then log back in.

If you need any additional assistance please don’t hesitate to contact our support team by using the “Help” drop down menu at the top of the page or sending us an email to [email protected].

Thanks!

answered 10 months ago

1 Comment

TheGrayGarret says: July 26, 2023

Thank you for your response. I did log out and log back in. As of this morning, July 26, it is still not functioning properly. USPS Priority Mail still comes up even when wanting to ship a very lightweight item. Ground Advantage CUBIC (which is expensive and NOT Ground Advantage) comes up.

Same here! Shipping is all messed up, shows USPS Priority only no matter what the weight!

answered 10 months ago

TWC4253
Reputation: 14
See TWC4253's booth

1 Comment

TheGrayGarret says: July 22, 2023

Thank you for your answer. Hopefully they will fix it soon!

I seen it back on my listings yesterday but there is no shipping discount showing now.

answered 9 months ago

There are two different areas that show ground advantage now with different shipping times…pretty sure one says 1 to 9 days and the other says 2 to 3 days.

Does anyone know why ground advantage is showing up twice; each with different shipping times?

Thanks.

answered 9 months ago

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