I made a purchase and about 10 minutes later I decided to ask a question. When i clicked on the Sellers site I received a message they were not listed on Bonanza. I have no way to get in touch with them, but I did notify Bonanza. I haven’t heard back from them yet, but wondering should i put a stop payment on my credit card for this purchase?
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cnoonkes Reputation: 10 |
Hello cnoonkes
We are so sorry to hear about the experience you have had with your purchase from this seller.
We recommend for additional support please email our support team and they will be glad to assist you further. [email protected]
Thank you and Happy Selling!
Kind Regards
Wanda
Bonanza Support
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
Go to your account dashboard
Click on Purchases
Purchased
There should be an invoice for your purchase. Click on it and then on the item you purchased.
Should take you back to the item/booth..which should have a contact seller link
Take it from there (sometimes the regular search for a seller does not always come up correctly or without results)
Really wish they would put the seller search link back…have no idea why they took it out
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ccmom Reputation: 12648 See ccmom's booth |
I received this message from bonanza.
Dear Bonanza [URL removed]
The seller, Leticia_Goodman is no longer active on Bonanza. You can communicate with them directly via the payment method you used to pay the seller (eg, PayPal) by logging into the payment method and viewing the transaction. If you have not received your item from this seller to your satisfaction or in the time frame you were promised, we would recommend that you file a claim with the payment method you used to pay the seller.
Here are a couple of links that may [URL removed]
How to file a claim with PayPal —> [URL removed]
Paypal Customer [URL removed] [phone number removed]
What I can do?
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MarlenyM Reputation: 12 See MarlenyM's booth |
This is something new and shocking. Never have i or any of my friends encounter anything near a scam on bonanza. I guess they have to step up their security checks now. [URL removed]
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denniskemp Reputation: 12 |
Viewed: 1213 times
Asked: about 4 years ago
Latest response: about 4 years ago
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3 Comments