Help! duplicate listings, listings disappeared, 71 photos not accepted to google, etc.

When Bonanza first started, I had a good shop. Several sales a week. Then one day a tech at Bonanza “accidently” hit the wrong button and deleted all active listings. OOPS! couldn’t retrieve them.
I have decided to give Bonanza a second chance. Reopened my shop. No problem. Then EBay listings were doubled. Asked support to look at it. No more duplicate listings but deleted all my Bonanza only listings and a dozen listings I was working on. Sent another help request. Form email and that is it.
Now when I added a new listing and refreshed the shop, Google comes back with 71 photos in error, cannot be crawled. These were listings that have been there and accepted for a couple months.
There is more but will wait for another time. Thank you for letting me rant. Any help is appreciated as I can’t seem to get a reply from the help desk.

asked about 1 year ago

1 Comment

EmpressDepot says: April 30, 2023

Most times things run smooth around here now. Sorry that it had to hit your booth but don’t give up on it just yet. I’m sure they will get you up and going.

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