How to remove the wrong feedback

our customer want to left positive feedback, but he make a mistake, and chose a Negative feedback, please let us know how to update the feedback to positive feedback

asked about 10 years ago

3 Answers

Buyer needs to contact support, it can only be removed not changed. If you have an email with the buyer stating it’s the incorrect feedback and they want it changed, support may remove the negative, but not sure they will unless the request comes from the person who left the feedback.

answered about 10 years ago

A2z4u2c
Reputation: 1291
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1 Comment

RobertK961 says: December 07, 2016
this was truly an inappropriate response… This seller was excellent he has been very helpful and very kind he has offered to help me in any way possible I want to thank him and thank you for your product… Mr. Keys buyer!

Again I would like to apologize for the negative comment that I made it was not intentionally done it was a mistake I just want to let you know that this gentleman this seller of items is a very good professional,he has helped me as much as he possibly could and he’s done a very good job I am recommending that people who deal with this government is dealing with one of the most helpful people that I’ve ever met and I’m proud to say that this gentleman is truly a customer service wizard he takes care of his clients and the comment that was given was totally wrong I’ll give him one hundred percent two thumbs up and I again will buy any product this didn’t this gentleman will be selling… I am truly apologetic for the inappropriate comment which was a total mistake again this is two thumbs up + 100% satisfaction. Thank you… Mr. Keys, the buyer!????

answered over 7 years ago

RobertK961
Reputation: 12

Community help and under pressure is filed for the approval of the joys for the field. The theme of the [URL removed] is done for humans. The fixing is held for the terms. The theme is calculated for the top of the shins for the team and manners for humans.

answered almost 3 years ago

RizwanA108
Reputation: 12
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