I bought a cij banner but i need help to download it

I bought a Christmas in July banner but haven’t figured out how to download it to my booth. When I go to the place where it says download your banner here, it won’t take my download. I would like to know what I am doing wrong! Thanks pamamp

asked almost 10 years ago

pamamp
Reputation: 12
See pamamp's booth

1 Comment

anchorhaven says: July 12, 2014

Do contact the seller, I am sure they will be happy to help.

1 Answer

Do you have the banner on your computer?
If not you will need to download it to your computer first

Then go to Edit booth options
Booth appearance
Click on
Upload a new booth banner image or use a banner image from our gallery
Select the banner from your computer
Click Okay and the banner should upload

scroll down to the bottom
Click on Big green button that says
Save all of my changes

You have to save for the banner to change

if that does not work then you may have to contact [email protected]

answered almost 10 years ago

ccmom
Reputation: 12648
See ccmom's booth

1 Comment

pamamp says: July 12, 2014

I got it. I wasn’t using the correct file number.Thanks, pamamp

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Asked: almost 10 years ago

Latest response: almost 10 years ago

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