Sold item yesterday, the 9th, after the requirement to buy shipping on Bonanza. I go to see and NO $2 taken from anywhere to be applied to a label I buy later. When I go to buy shipping on Bonanza, it wants to charge me the 25 cents to process the label. I would like to save that quarter which is easily accomplished by buying the shipping directly through PayPal which I normally do. I am Not opted into any special API shipping thing. I verified that in my settings. Is this not actually live yet?
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PaceParts Reputation: 12 See PaceParts' booth |
This is an official Bonanza response.
Thank you for asking, PaceParts! If you already purchased the label, then the $2 was already applied to the purchase of the label. Essentially, for each order that does not have a label purchased through Bonanza, a non-refundable $2 shipping assessment will be added to that month’s billing statement on the 5th of the following month. Otherwise, there is no assessment fee.
Our goal with Bonanza Shipping is to provide the lower than retail/commercial rates that medium and large ecommerce sellers receive through shipping services with monthly subscription fees. Due to the volume of sellers in the Bonanza community, we are able to provide these low rates to ALL of our sellers, with no subscription fees.
We have also lowered our shipping label credit card processing fee from $.95 to $.25. This is not a fee we collect, it covers the card processing. However, you can avoid this by adding a lump sum to your Bonanza Shipping Fund. After the first deposit to your Fund, you will not be charged the $.25 credit card processing fee.
I hope that this clears up your questions, but please email us at support @bonanza.com if you have more. We are happy to answer and look forward to hearing from you!
All About Bonanza Shipping – https://support.bonanza.com/hc/en-us/articles/360001346552-Shipping-on-Bonanza
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BonanzaSarah Bonanza Staff See BonanzaSarah's booth |
Thanks for the clarification. I will add funds with my next order.
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PaceParts Reputation: 12 See PaceParts' booth |
1 Comment
How do we add funds so I can avoid the 25 cent processing fee?
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EmpressDepot Reputation: 6829 See EmpressDepot's booth |
1 Comment
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