Items not showing up in bonanza site search

When I search for “Jansport”, “Superbreak”, “Jansport Superbreak” my item with the title “NWT Jansport Superbreak Backpack – Weary Red Dustie” does not show up in the search results. I have to search “Jansport Superbreak Backpack” in order for it to show up in the results.

I have 3 other Jansport Superbreaks listed and those 3 show up when I use any of the above search terms but not the “Weary Red Dustie” color. Why is that?

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

2 Comment

SUNDRYTHINGS says: December 10, 2015

A similar situation happens for my listing “K&H Thermo – Kitty Mat Pet Bed Sage”. Nothing shows up when I search “pet bed mat”. I have to type in “green” as well for it to show up. When I don’t use the word “green” but click on the green color in the search options it doesn’t show up.

SUNDRYTHINGS says: December 10, 2015

However my listing “K&H Thermo – Kitty Mat Pet Bed Mocha” does show up when I search “pet bed mat”. The only difference in the title is the color of the mat Mocha or Sage.

2 Answer

This is an official Bonanza response.

Hello @SUNDRYTHINGS,

Thanks for reaching out and welcome to Bonanza! After an item is listed on Bonanza and you have clicked “Activate Booth” or “Update Booth”, it can take up to 30 minutes for the item to be properly indexed into our databases before it can be found using the site-wide Bonanza search feature. However, the item can still be found by users who use the search option within your booth or by browsing your booth.

On rare occasions, the item can miss one of our indexing cycles and it can take 12 hours before it’s available for searching. If the item doesn’t show up within 24 hours, please let us know at support@bonanza.com, where we have the tools to take a closer look.

If you don’t have any feedback or if you are selling an item that hits our criteria (Electronics, expensive handbags, etc) then we will have to manually approve your booth before it can be activated. Normally we do a site wide approval a couple of times each day.

Hope that helps! Let us know if you have any questions, and welcome to the Bonanza community!
[URL removed]

Regards,
The Bonanza Team

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

Katyoke
Reputation: 1512
See Katyoke's booth

1 Comment

Charlesgalaxy_ says: July 30, 2020

It’s been days and I used the search site option and cant find my item

I cant see my items that I have for sale

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

1 Comment

Beauty_Essentials says: August 16, 2020

I can’t see my items for sale in search

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