If an offer comes in on an item, it says “shipping included” does that mean that the offer they sent over is the total amount of the offer? I know on ebay its a bit tricky, beause of the way they word it, but the shipping is kept seperate from the offer unless the buyer specifies that in the offer.
|
misskeech Reputation: 1958 See misskeech's booth |
They way the best offer is worded, the offers are supposed to be made on the total price (therefore shipping is included) however, many buyers do not see that ‘sentence’ and assume that the offer is on the item price only…They sometimes email me saying that the offer is for item only….if I am unsure that they understood the process than I send them a message…
actually does not say Confirm, In the email you received, it should say
Accept this offer big green button
Deny this offer (gray smaller button)
Also in the email there should be something like [URL removed]
XXXXXX has placed an order, and you have chosen to require approval before the transaction is processed. If the order details below look A-OK, please approve this order. If you cannot fill the order, you may deny it. You can also review this order on Bonanza.
The bold words are links
If you have already accepted the offer..then the buyer now has to complete the transaction.
If you check your items sold…it should say
[URL removed] Awaiting checkout…(or something like that)
I would message the buyer and tell them that you accepted the offer and that it is awaiting completion of checkout.
[URL removed] you receive exact same email that the buyer does (the confirm or complete checkout is for the buyer not you…)
|
CindyBear Reputation: 3068 See CindyBear's booth |
Its ok, i don’t need an answer….I went ahead and accepted the offer, HOWEVER, Bonanza says “to complete this offer, click on the confirm button below” Well, i have a message into support cause there IS NO CONFIRM BUTTON! Always something!
|
|
misskeech Reputation: 1958 See misskeech's booth |
The few times I have gotten notices that there was an offer that wasn’t a buy it now, it was without shipping, and I had to read carefully and find where it said something like “I will need to edit this after accepting” and alter the invoice to add the shipping.
|
Ms_Prissys_Patterns Reputation: 366 See Ms_Prissys_Patterns' booth |
Viewed: 1521 times
Asked: almost 10 years ago
Latest response: almost 10 years ago
Remember these tips:
- Use links to other sources to support your opinions
- Use examples where possible
- Put yourself in the inquirers shoes: what extra info would be helpful?
Should I post a comment or an answer?
You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?
Post an answer for:
- Replies that directly and specifically answer the original question
Post a comment for:
- "Thanks," "Me too," "I agree," or "Works for me" types of replies
- When you would like the original poster to provide more details
- When you have more to add to someone else's question or answer
See also our Roundtable FAQ.
Formatting
Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.
1 Comment