Refund question

If I had to refund a transaction, how do I get back my Bonanza fee for the order? I refunded it through PayPal. Thanks for any advice

asked Translation missing: es.datetime.distance_in_words.about_x_years ago

1 Answer

Selling Dashboard
Billing

Find the correct statement (or listing)
There is a red X next to it…click on it
It will open to a Request a fee refund

There is usually a link under the statement area also

Fill out the form with refund transaction # from the payment source.

IF the fee has not been paid yet (billing cycle is not completed yet) then the fee is merely removed.

If the bill has been paid already and it has not been longer than 90 days, then your next bill will be credited the amount

selected by Bonanza as the best answer

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

ccmom
Reputation: 12648
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2 Comment

Jewelsbelegance says: April 05, 2017

Thanks, I requested a fee refund from the bill, about to check it now

Jewelsbelegance says: April 05, 2017

The refund request is pending

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Asked: Translation missing: es.datetime.distance_in_words.about_x_years ago

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