Several "prohibited" items deleted.. anybody else have the same issue?

I woke up this morning to an email saying that 75 of my items (all car sales brochures) have been deleted for being “prohibited” for sale on Bonanza. Considering nearly all of my 3700 items are car brochures, I’m not sure why these random items were removed, some of which have been listed here for over 5 years. Has anybody else had the same problem, or is somebody randomly messing with me?

asked over 5 years ago

autonutt
Reputation: 418
See autonutt's booth

5 Comments

EmpressDepot says: September 11, 2018

I received an email about one of my listings on the morning of the 11th. It’s been listed for about 1.5 years.

EmpressDepot says: September 11, 2018

I just emailed Bonanza about it. Click the contact support link in the email they sent you. Make sure and copy the item # and the title they put in your email and then contact Bonanza. Look at the list of prohibited and talk to them about why yours should not have been removed and what you can do…

EmpressDepot says: September 11, 2018

to better satisfy them in your listing description. Hope it works for you. My email said “removed” rather than “deleted” so maybe your listings can still be made active again. Crossing fingers for you.

EmpressDepot says: September 12, 2018

[URL removed] I just received a response. The email said mine was removed in error and has been restored.

ccmom says: September 12, 2018

Got one also, but out of town now and will worry about after hurricane

1 Answer

This is an official Bonanza response.

Hi autonutt, we’re very sorry to hear of the troubles this situation has caused. I see you’ve reached out to our support team regarding this situation and I’ve contacted the team that handles these situations so you should be hearing from them here shortly.

We hope to get this all sorted out here soon!

answered over 5 years ago

Question Vitals

Viewed: 953 times

Asked: over 5 years ago

Latest response: over 5 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.