Updating my bonanza listing if it sold on ebay.

If I sell an item in ebay that is also listed in Bonanza, does it automatically correct itself ( either show as “sold” or does the listing disappear )?

asked over 4 years ago

1 Comment

kattinsanity says: October 15, 2019

If it sells on ebay it disappears on Bonanza BUT if it sells on Bonanza you have to delete it on ebay yourself.

2 Answers

This is an official Bonanza response.

Welcome to the Community.
To update your sync settings, visit the “Selling > Import from eBay” page linked below and click the button to “Edit settings”:

The next time the sync runs it will remove any ended or sold items that are no longer active on eBay.

In the event that you are unable to fulfill any orders due to sync issues, we recommend contacting the buyer to advise that the order must be canceled and issuing a refund. You can read more about how to cancel an order depending on the status of the transaction on the following [URL removed]

[URL removed]

If you have questions or need further assistance please do not hesitate to reach out to our award-winning support team.
Thank you and Have a Great Day!
Wanda
Bonanza Happiness Producer

answered over 4 years ago

It depends on how you have your booth setup. You can view and change your settings by going to the Selling drop down on the upper left, then choosing Import from Ebay. There you should see Sync with Ebay and a button to edit settings that gives you various options to choose from.

What the first responder said about having to remove it from ebay manually if it sells on Bonanza only applies if you have it set that way. Mine automatically removes the item or the updates the quantity sold on ebay if an item sells here.

answered over 4 years ago

Question Vitals

Viewed: 948 times

Asked: over 4 years ago

Latest response: over 4 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.