Updating or putting in new credit card not working

What is wrong with Bonanza that stuff does NOT work???? Have spent two hours trying to update my credit card or put in a new one and nothing works here. Sent note to support and got nothing but a chain letter reply and checked it all off including calling my credit card company who said everything is fine and nothing has been turned away. Checked everything else in the chain letter and all was fine but site still says my card is about to expire and every time I try to type it in I get an error message…… I have updated this credit card on multiple sites today and it worked fine every place else but NOT on Bonanza. One thing I did notice Bonanza does not have any place to put in what brand of credit card it is. So maybe that is the problem. This is the same card I have used all the years I been here. Service here is getting worse by the day. They want to be paid but yet one can’t get a payment method entered. Doesn’t make sense. [URL removed] If you have this problem and are using 5 number zip plus four don’t. That is the way it was on my credit card so that is what I typed in but it wouldn’t work. Support finally said use on the 5 number and that worked. What a pain and a waste of time.

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

sasswbe
Reputation: 321
See sasswbe's booth

5 Comment

reksplace36 says: January 05, 2017

sasswb

reksplace36 says: January 05, 2017

From day one when this “Notice” was first sent, I could not see any sense in it

reksplace36 says: January 05, 2017

so I ignored it. As long as I renewed at expiratrion It has not affected my transactions one bit.

sasswbe says: January 05, 2017

I don’t care about the notice but it will not take my updated info or will it take it as a new card. It won’t let me do anything and NO help from support which is not unusual.

HomStuff says: July 02, 2018

Not good, there is no way to update the credit card date which is easier and faster.

0 Answer

No answers have been posted yet.

Question Vitals

Viewed: 1341 time

Asked: Translation missing: es.datetime.distance_in_words.over_x_years ago

Latest response: None

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.