What is the google "spam policy? where can i read it?

A BUNCH of my patterns have been disallowed because of Google’s “Spam policy” I think it might be a trait thing, but I don’t know what they don’t like. My stuff is not new, but “preowned” so if that’s what they are objecting to, well, I will have to do without Google shopping.

asked Translation missing: es.datetime.distance_in_words.over_x_years ago

6 Answer

This is an official Bonanza response.

Hi Ms_Prissys_Patterns,
It sounds like you are having some trouble with Google Shopping and your feed. If it is not clear why your items were marked as disapproved for spam you can ask Google Merchant Help Center for more information. The information they ask for is on your Selling>Advertise Items>Google Diagnostics page. The Merchant Help Center page is [URL removed]
[URL removed]
If you need help you can contact us by pointing to help and clicking on Contact Us.

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

Google lost its collective mind, IMHO. It sure seems as if they’re doing everything possible to bury the little guy – they don’t need us, they don’t want us. This “spam policy” is a new one to me, though. Are you sure it’s not the “attributes” nonsense? I know they use all that for tracking and data-basing every detail of everything they get their bots into. If you don’t “give” them all the data they want, they just spit you out for whatever their latest, conjured up excuse may be.

How can offering something on a selling venue, for sale, be spam? Wish I had that answer for you, but it makes no sense to me. Nothing the G-monster does makes sense anymore.

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

7 Comment

misskeech says: October 23, 2016

MaydaMart, I SO agree! I have 3 other booths, and sometimes my items will show, other times they are disallowed, till i go thru bonanza, and let them know, then suddenly they show up again. dont know what is up with that, but I am just resigning myself to sell without google shopping.

Ms_Prissys_Patterns says: October 23, 2016

This is under “Feed Diagnostics” They disallowed 8 for “multiple sizes” (They are multi size patterns) 2 for “Invalid Identifier” (Some patterns don’t have them) 2 because they didn’t like the pictures, 9 for “General Spam Policy”, and 301 for “Other” ????

misskeech says: October 23, 2016

Thats terrible. i really do believe they are trying to push the little seller out.

techstoreon says: February 01, 2017

Now I understand wtf is going on, I suddenly started getting this Spam or Other policy violation crap, while the big sites (who probably invest loads of $$ into AdWords) selling the same crap are still on google shopping without any issues.

techstoreon says: February 01, 2017

When I finally got of someone at google merchant support (Fazal from India lol), he would never tell me what’s wrong, but say I violate one of their policy

techstoreon says: February 01, 2017

I could not find anything logically making sense which I actually violated, Google is turning into shit… used to like Google

Maverick_Marketing says: June 02, 2017

Bonanza needs to stop feeding to Google Shopping and give us the ability to update our feed. They are submitting it too often which is spamming.

I agree with MaydaMart, sometimes my items show, and other times not. Yet you see tons of listings from other big companies such as Victorias Secret etc. So i dont even bother any longer with G shopping.

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

I notice that many of your listings start with the word Pattern. Are those the ones they called spam? Perhaps their bots don’t like all the titles being similar.

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

I agree with Bookbin. Although since I know you have been here for many years (as have I), I don’t know why it would suddenly become an issue. Also several listings begin with the words Vintage or Unopened.
I think if you changed your titles to have an individual specific word first in each title, it would be better for Google. This would be a Herculean task, I realize, with over 2,000 listings, but I don’t know any other solution.
Just my humble opinion, and Best Wishes!

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

Google seems to not like words like used, new, sealed etc. I know I was having a problem with similar words and words that they deemed as descriptive. Here is a copy of a denial from google-
General spam policy.
The title or description violate Google Shopping’s spam policies by including promotional content.

answered Translation missing: es.datetime.distance_in_words.over_x_years ago

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