Why bonanza charged %12.5 fee ?????

I sold a few items and I realized that final fee is 12.5%.. When I register it says 3.5% of sales???

What is wrong any idea???

asked almost 8 years ago

melneda
Reputation: 10
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1 Comment

The_Lingerie_Lounge says: May 31, 2016

Do you save your reward points? You can get a substantial discount on your bill if you do. $1 off with every 500 points. I was charged 30% (my adv. level choice) and on a $12.00 item my bill was $3.60 Used 1500 reward points on my bill, and now my bill is .60![URL removed]

2 Answers

This is an official Bonanza response.

Thanks for reaching out @melneda and congratulations on your recent sales! We are sorry for any confusion surrounding the seller fees. The reason you are seeing different fees is due to your items being set up to advertise on other platforms, such as Google Shopping. The way advertising works is that we pay up front to list your items on those other sites, then you’ll pay us a slightly higher fee when an item sells. The fee for each sale will be somewhere between 3.5% and your selected maximum commission, depending on the role advertising played in the sale, how many views it received, etc. If you hover your mouse over the blue “i” icon by each order on your Bonanza bill, you can view all the advertising details for the sale. We will always charge you the lowest commission possible and it will never exceed your maximum commission. You can read more about how advertising commission is determined on the following [URL removed]
[URL removed]

Advertising your listings is entirely optional and you are welcome to choose a lower commission or disable advertising entirely if you would like. You can view and edit your advertising preferences by pointing your mouse over the "Selling” link in the upper left corner of any page and selecting “Advertise Items”. Thank you and please let us know if you have any further questions.

answered almost 8 years ago

There is no 12.5%, but 13%.
Maybe you clicked on it by mistake. Because it’s very easy to click, almost like pointing on it. No Saving. All it takes is ONE CLICK, and it is saved.

answered almost 8 years ago

1 Comment

tomwayne1 says: May 31, 2016

“The fee for each sale will be somewhere between 3.5% and your selected maximum commission”

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