Why don't my items show up in search?

My booth has been back from vacation for more than 12 hours, and the items are “online,” but they don’t show up in keyword searches on Bonanza. Anyone know why and how to fix this? Thanks!

asked about 10 years ago

pugmama
Reputation: 39
See pugmama's booth

1 Comment

pugmama says: March 15, 2014

Thank you both! They are now showing up in search.

3 Answers

I believe that the indexing process for newly listed items can take 24-72 hrs…

selected by Bonanza as the best answer

answered about 10 years ago

CindyBear
Reputation: 3068
See CindyBear's booth

This is an official Bonanza response.

After an item is listed on Bonanza and you have clicked “Activate Booth” or “Update Booth”, it can take up to 30 minutes for the item to be properly indexed into our databases before it can be found using the site-wide Bonanza search feature. However, the item can still be found by users who use the search option within your booth or by browsing your booth.

On rare occasions, the item can miss one of our indexing cycles and it can take 2 hours before it’s available for searching. If the item doesn’t show up within 12 hours, please let us know and we’ll take a closer look.

When searching for your items you also want to make sure that you have properly set up your shipping options. For example, if you have not set up shipping to your own country and then do a site search for your items, they will not show. Our search is designed to only return results/items that are available to you based on your location. Here is a link to our International Shipping help page. [URL removed]

If you don’t have any feedback or if you are selling an item that hits our criteria (Electronics, expensive handbags, etc) then we will have to manually approve your booth before it can be activated. Normally we do a site wide approval a couple of times each day.

answered about 10 years ago

1 Comment

CindyBear says: March 14, 2014

thanks Mark for clarification…

They the disappear if you change the price or edit them

answered about 4 years ago

Question Vitals

Viewed: 3858 times

Asked: about 10 years ago

Latest response: about 4 years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.