Hi there, I’ve emailed you 2 days ago and still received no reply. I wanted a free trial when I registered. Instead I saw that you have just charged me for the whole year fee of $290 without my permission.
I’ve heard good things about Bonanza from my Etsy Forums so this is getting me upset!
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theartofstitch Reputation: 14 See theartofstitch's booth |
Hi art
Try emailing directly to support@bonanza.com.
You’ll get a canned response right away, then a personal reply to your question, usually within 24 hours. They are very responsive, but may be still running a bit behind.
I don’t know how the free trial and cancellation of, works, sorry.
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BookbinEtc Reputation: 1322 See BookbinEtc's booth |
they need to be more clear about it & not describe it as a free trial if they immediately charge people
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Jewelsbelegance Reputation: 307 See Jewelsbelegance's booth |
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