I asked for a refund in a support ticket THREE DAYS ago. I got a response message saying the ticket was marked as complete. I stated that the ticket was NOT complete and that I still required a refund receipt for my purchase.
Today I check my email and the item has been shipped. I’m highly dissatisfied with the lack of communication and quality customer service in this business and will not be purchasing from this website ever again.
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SimonD21 Reputation: 10 |
You should have contacted the seller directly.
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a2zVideoGamesNdvds Reputation: 391 See a2zVideoGamesNdvds' booth |
Bonanza Support may have forwarded your message to the actual seller of the item, as that independent Bonanza seller is the one who sold the item, collected the money, shipped the item, and is the party responsible for any refunds.
Please try contacting the seller you purchased the item from — there is a “Send them a message” link in the sales record of your purchase. Check your My Bonanza page for purchased items. If you don’t get satisfaction from the seller, you should contact Bonanza Support again and inform them about what is happening.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
Viewed: 1375 time
Asked: Translation missing: es.datetime.distance_in_words.almost_x_years ago
Latest response: Translation missing: es.datetime.distance_in_words.almost_x_years ago
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