a month ago , google shopping stopped advertising my items.
bonanza does feed google with my products but it seems when i go to google shopping, i just cant see and find them.
since bonanza cant control google shopping on what they choose to publish or not
is there a way to contact directly google shopping ??
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Eve_Tech Reputation: 106 See Eve_Tech's booth |
This is an official Bonanza response.
Hi Eve_Tech,
Thanks for reaching out. Sorry to hear about the trouble with your Google Feed. It looks like you have received some great suggestions from our community members! You may also wish to review Google Merchant Center’s [URL removed]
[URL removed]
For specific questions about your listings, you may wish to contact Google Merchant Center Support directly. You can easily email them using the “Contact us” link located in the upper right-hand corner of the page linked above.
Hope that information helps. Let us know at support@bonanza.com if we can be of further assistance. Thanks for your support of Bonanza!
Kind regards,
The Bonanza Team
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Katyoke Reputation: 1512 See Katyoke's booth |
Here’s my best guess on why your items may not be on Google Shopping…
Google Shopping requires that you have at least 2 out of the 3 product identifiers for each of your [URL removed] MPN, UPC, and BRAND.
Here’s what I noticed when I looked at a random selection of 10 of your items — you have “Unbranded” in place of an actual brand name. In addition, it appears that you are using your supplier’s SKU number in place of the actual manufacturer’s part number (MPN). Since Google can’t match up the SKU number (since it is unique to each supplier) and you don’t have UPC codes listed (Bonanza doesn’t have these in all of their categories), and your Brand is basically unknown, then they may be ignoring your Google feed from Bonanza.
Without having at least 2 accurate product identifiers, Google Shopping won’t list your items (there are exceptions for some categories of items).
See the information under the “Basic Product Information” section of this Google [URL removed] [URL removed]
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
3 Comment
Once I’ve been told here on this forum that my items can’t be at GS, as they don’t have product identifiers, so I’ve turned off the G. advertising then.
I’ve check now Tom’s link and read this [URL removed] “Where unique product identifiers are required but no such identifier exists for an item (e.g. custom goods), submit the ‘identifier exists’ attribute with a value of FALSE.”
Does somebody have more experience with this kind of items? I would appreciate Your advice.
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
2 Comment
The questions you are asking are good but the fact is that there is a problem with the Bonanza feeds to Google that has still not been fixed. That is why “unbranded” and gtin numbers are there instead of mpn etc. I know because we are going throught his right now- no sales for 2 weeks
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gearseller2 Reputation: 1109 See gearseller2's booth |
5 Comment
do as tomwayne says and enter your brand or mpn/upc numbers
here are some links to google support for product feed specifications
[URL removed]
Titles, descriptions and images
[URL removed]
You will have to sign into google with an account…if you have google analytics enabled in your booth, then you should have a google account
You have asked several times why you could not find your items…several times it was explained to check your feed and make sure you had the information google requires…
I am sorry this happened…good luck
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ccmom Reputation: 12648 See ccmom's booth |
2 Comment
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