I got charged for an item that was not paid!
I want to make sure it doesnt happen.
How do I cancel a transaction .
Ebay you just cancel due to nonpayment.. I do not see any options here.
thanks for your help
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IAMFIRMINI Reputation: 10 See IAMFIRMINI's booth |
Find the transaction in Items Sold
If payment was through some other method besides PP/CBA/GCO then at the bottom of the invoice it should say
Mark as Paid|Mark as Unpaid|View Packing Slip|…….
Click on Mark as Unpaid…this cancels the transaction and relists the item (please check this to make sure, otherwise click on Relist items
this is a screenshot of older transaction form but it still is the same general outline
![URL removed]
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ccmom Reputation: 12648 See ccmom's booth |
I believe you have to give the buyer 7 days. After that, the option to “mark as unpaid” that ccmom shows above will appear. Once you do that, the item will be relisted and any associated fees will be refunded.
The relisted item will appear appear on you “sell on Bonanza” page but not in your booth until you “update”. The “update booth” link is on the “sell on Bonanza” page as well.
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AbbysAttic Reputation: 395 See AbbysAttic's booth |
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