Does Bonanza “SUPPORT” NOT bother to respond to service requests ??
I have contacted them TWICE within the last month regarding NO import from eBay for my account, and have received NO reply from them ?
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ebuyds Reputation: 14 See ebuyds' booth |
THREE possible reasons why you haven’t had a response [URL removed]
1. The response went to your SPAM/JUNK email folder.
2. You are checking a different email than the one associated with your Bonanza account.
3. HOLIDAYS.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
I hope this helps… BBB ACCREDITED BUSINESS SINCE 12/9/2013
Bonanza.com
[URL removed] (206) 588-5849
3131 Western Ave, Suite 428, Seattle, WA 98121
support@bonanza.com
[URL removed]
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SamPuzo Reputation: 41 See SamPuzo's booth |
I see this question posted a lot by different members here. I’m going to go out on a branch and say that they do not.
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KarensCollections Reputation: 1192 See KarensCollections' booth |
I sent a support request last month, and had it answered, and solved, in less than 2 days. Mind you, it was a simpler request, but I’ve always had very quick service, and knowledgeable responses.
Did you at least get the original auto-response? If not, then try again, as they may not have rec’d your message. Well, try again anyway.
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BookbinEtc Reputation: 1322 See BookbinEtc's booth |
Yeah, they usually reply to me in 5 days or so. Recently I had an ugent issue which they addressed only after 2 weeks
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youversal Reputation: 26 See youversal's booth |
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