Lately I haven’t been receiving email notifications when something sells. I went to Account Notifications and everything says YES to receiving emails. Can someone help so I know when I have to ship something?
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eTrendzShop Reputation: 10 See eTrendzShop's booth |
Hi eTrendzShop,
Thanks for asking about your email notifications. We checked your account and see copies of notifications for the last three sales you received. You may want to add Bonanza to your safe sender list, or if you use gmail check your promotion folder.
If there is anything we can do to help let us know.
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BonanzaShelly Reputation: 914 See BonanzaShelly's booth |
If something sells, check the payment processor (ie PayPal, Amazon Payments) if the transactions are completed and show you have the funds, then you can ship anytime you want…Just check your dashboard everyday to see if there are sales.
I see that you are only accept PayPal, so you should be getting sale notifications from PayPal about sales here, even if the bonanza notification does not come through
If the transactions is here, and you were not informed, send a message to support with the transaction ID #s. Also check your email spam folder.
In the past, when there have been system updates, sometimes sale notifications get lost
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ccmom Reputation: 12648 See ccmom's booth |
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