Origin address not valid?

Whenever I go to ship, Bnza kicks back a message saying " Origin address not valid for this."

asked 8 months ago

1 Comment

Tammies_Treasures says: August 21, 2023

You might try going to paypal and do a shippig label for your address to se what it gives you. Mnay “valid” address are slightly diferent I have a county road address and Pyapal require county road and the USPS uses CR.

1 Answer

This is an official Bonanza response.

Hello Skinnah2Winnah,

Thanks for your question. Our calculated shipping program is highly dependent on the system being able to identify the shipping address entered by the buyer. One of the side effects of this is that if it can’t identify the address, then it can’t calculate the shipping cost and won’t sell you the label.

When this happens, our recommendation is to obtain a shipping label from another source such as PayPal or directly from one of the available shipping services, or you also have the option to cancel and refund the order.

If you have any further questions or concerns, please don’t hesitate to send our support team an email to [email protected], or using the “Help” drop down menu at the top of the page.

Thanks!

answered 8 months ago

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