Problems adding credit card info

I am trying to finalize setup of my booth. When I click in the box to add my credit card information nothing types in the box. It remains blank. I cannot enter the card number or expiration date. How can I fix this.

asked Translation missing: es.datetime.distance_in_words.about_x_years ago

2 Answer

This is an official Bonanza response.

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Hi @Dollys_Booth,

Thanks for your post and so sorry for any trouble you have had! This sounds like there might be an issue with your browser or a security measure that is blocking those fields. We would recommend clearing your browser’s cache and history, and also ensuring that your browser’s version is up-to-date.

Also make sure you have enabled javascript for Bonanza.com and Braintreepayments.com. You can find instructions on how to do that based on what browser you are using just by searching "how to enable javascript for “X” browser (“X” being whichever browser you are using right now).

Hope this information helps and that you’re able to get your card added! If you still need assistance, please send us an email at support@bonanza.com. Thank you!

selected by Bonanza as the best answer

answered Translation missing: es.datetime.distance_in_words.about_x_years ago

Hello, My card information it is not word for booth set up infact i use that every day and it has money.
Thank you !

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

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