Sale not showing

Hi
I received an email from paypal that I have sold an item, but this isn’t showing on bonanza.
How can this be?

asked about 10 years ago

3 Answers

there are many reasons…your side, bonanza’s side and paypal side…where something went wrong

it is probably best to contact [email protected]

answered about 10 years ago

CindyBear
Reputation: 3068
See CindyBear's booth

It might also be possible that you have to “accept” the paypal payment. This might be the case if the buyer does not have a confirmed address or things of that nature. It might also be an echeck which has to clear.

In either case, the transaction won’t show as a sale here until the payment is complete.

answered about 10 years ago

On the top right dropdown under My Bonanza, click recent sales. This will show your sales page. Check if you need to show a different option, time, so on. It is possible the item was put in their cart quite awhile ago and just now paid, so scroll down.
You can cross reference with the PayPal transaction number

answered about 10 years ago

1 Comment

OutdoorMisc says: May 05, 2014

Cindy, I thought this IS support? LOL

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