hi iv just sold my first item well firstly the postage didnt show up so came up as free postage to usa and im in uk then i went on paypal to claim payment and it said to claim the money the item sold for $11.19 but paypal said to claim it £7.46 gbp surely thats not right i went on the currency convertor and its coming up at $11.91 = £10.28 – $0.88 fees and $1.07 bonanza fees so how come paypal are only tellin me im getting £7.47 any help here plz ill be at a loss
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jojos_bargains Reputation: 15 See jojos_bargains' booth |
The best thing would be to contact the buyer. Explain that you are in UK and the shipping was not set-up for US. Refund the order in PayPal. If they are still interested in the purchase. Send a separate invoice to cover the extra shipping costs either through PP or though Bonanza
Since bonanza is US based and will default to US postal services meaning any shipping added into the listing will be shipping to US.
If it cost 23.00 USD to ship to US then that is what will have to be put in the listing. See screen shot below
As of now any costs added to your listings are set up for US and will show as USD to US buyers and not UK and all other countries including any UK purchase will come as an Offer to add shipping for approval
Shipping will be from the “point of view” of the US..and all option will be base on that.
To have shipping set from a different location, you will have to use batch edit and set shipping up as “International shipping”
For US (domestic) the set up will basically have to be a flat rate from UK to US and set it that way when doing the listing
To set up shipping outside costs US
Here are threads from other UK sellers that might help
https://www.bonanza.com/community_help/Shipping_from_uk
https://www.bonanza.com/community_help/How_to_set_shipping_costs_from_the_UK_
https://support.bonanza.com/hc/en-us/articles/360000628391
Also may help to set up shipping profiles
https://support.bonanza.com/hc/en-us/articles/360000661411-Using-Shipping-Profiles
Make sure in you
Booth Settings
Shipping and Returns
Items ship from and add the address
This is how your item looks to buyers in the US
![URL removed]
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ccmom Reputation: 12648 See ccmom's booth |
I got up to 130 items and it will not post anymore. I was under the impression that as a basic seller I could post thousands of [URL removed] items.
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Kasey00324 Reputation: 16 |
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