support has went downhill FAST!! You can email these people a zillion times and sy=till no response ,there is simply no way I will pay 40.00 a month , or even 20.00 / And get nothing in return
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bonniebags Reputation: 14 See bonniebags' booth |
Hello bonnietable,
Thanks for reaching out and so sorry for the trouble. It sounds like you have been having issues contacting our support team. As @BestBuyDirect2u mentioned, we are currently experiencing some issues with our support platform that is preventing messages from being delivered. We are working to resolve the issue and sincerely apologize for the inconvenience. If you have not received a response to your original inquiry, please let us know using the contact form below so that we may find an alternate way to communicate with you and offer assistance. Thanks for your patience!
[URL removed]
~The Bonanza Team
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BonanzaKaty Bonanza Staff See BonanzaKaty's booth |
I think they are having some sort of problem with the zendesk system case manager. I get the auto-response that the system received my question but the real responses never get sent. And yes I check my spam folder just in case.
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BestBuyDirect2u Reputation: 26 See BestBuyDirect2u's booth |
Thank You, Katy, for this information, it’s appreciated.
Is there any announcement page, where we can read about some recent problems, especially, if B. is experiencing some issues with a support platform that is preventing messages from being delivered?
E.g. there is some problem with duplicating [URL removed]
[URL removed]
If all members would like to send messages informing about those kind of issues, then system could be blocked.
Would be better for us, for the site, first to check, if some problem is already mentioned, in order not to report it again.
Thank You.
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Since your changes I CAN NOT LOG IN without doing a PASSWORD RESET every time!!
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PENNYLANE_TREASURES_ Reputation: 166 See PENNYLANE_TREASURES_'s booth |
Viewed: 1057 times
Asked: over 8 years ago
Latest response: over 8 years ago
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