I know there used to be an edit link/button if you needed to add or change the tracking information. I entered the tracking information for a recent sale and clicked submit. Unfortunately my internet went out during this process and the tracking number did not hold but the marked as shipped did. I need to add the tracking information to the order and have tried all three browsers I use to locate an edit option for the order. NONE of the 3 browsers I tried showed an edit option for the actual sales order. I am using Win8.1 with Chrome, Firefox, and Internet Explorer. Can someone please help so my customer will be able to see the tracking information on her order.
Thanks
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ZiggyZool Reputation: 1320 See ZiggyZool's booth |
Go to “selling Dashboard” Then “orders”, then “sales”. Scroll down until you see the order you want to change. The edit button is at the end of the line about shipping. If the edit button is not there than it may not show because you didn’t put anything in the text field.
You can always just email the customer and give them the number that way.
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A2z4u2c Reputation: 1291 See A2z4u2c's booth |
Viewed: 920 time
Asked: Translation missing: es.datetime.distance_in_words.over_x_years ago
Latest response: Translation missing: es.datetime.distance_in_words.over_x_years ago
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