Where is my order!!!!!!!

Where is my order!!!!!

asked Translation missing: es.datetime.distance_in_words.almost_x_years ago

TracieC26
Reputation: 10
6 Answer

Please give the seller a little bit of a break here. It appears that you joined Bonanza on 8/23 (and probably ordered that same day). Even though both you and the seller appear to be located in the UK, it has been only a total of 6 days since you placed the order. Taking out Saturday and Sunday, and the fact that the seller may not have packaged and dropped off your item for delivery until 8/24, your package may only be in the delivery system for a total of 3 business days (including today, 8/29).

The seller does state that items are shipped within 1 day, except that purchases made on Saturday don’t get shipped until Monday. Checking the seller’s eBay history, it looks like you don’t need to worry about getting your item. The seller’s feedback on both eBay and Bonanza is very good.

Allow a few more days for the item to arrive. However, you can always send the seller a message to inquire about shipping and/or tracking info.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

tomwayne1
Reputation: 8637
See tomwayne1's booth

You need to contact the seller directly from whom you purchased your order. It is likely they will never see your question (?) here. Send them a message on the email they have provided on whatever payment venue you used. If it has been a much longer time than a few days, contact your Paypal (or whatever payment venue you used) and let them know. If it has been just a few days, many have been impacted by tornadoes, flooding, etc. and lack power. You haven’t provided enough info in your post to me more specific. Just some thoughts.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

You will have to ask the seller as stated above…however, it appears the purchase was made on 8/23 and it is now 8/29…with a weekend in there, so I am guessing only about 3 business days have passed, not counting today..

Contact the seller first and if not getting a response, contact the payment provider.

Good Luck

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

ccmom
Reputation: 12648
See ccmom's booth

Please give it more time. IF you are concerned, you need to contact the seller directly., if after a reasonable amount of time or if the sellers is not answering you back, you can contact the payment provider and open a dispute.

We are all independent stores on Bonanza. You need to contact the sellers directly for each item purchased.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

misskeech
Reputation: 1958
See misskeech's booth

If the item does not arrive and there has been no contact with the seller, the first step you should take is to contact Bonanza to open a dispute. If that gets you nowhere, then contact your payment provider.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

Your seller should have provided you with a tracking number so that you can see hwere it is at all times.

answered Translation missing: es.datetime.distance_in_words.almost_x_years ago

5 Comment

misskeech says: August 29, 2016

I am not sure other countries have tracking numbers.

ArtistsUnion says: August 30, 2016

Do You have some particular countries in mind? I would rather say the opposite, I think most of countries offer tracking numbers. E.g. from Greece and Poland I always send registered mails/parcels. There a lot of track&trace sites online…

ArtistsUnion says: August 30, 2016

There are a lot of track&trace sites online – e.g. delivery progress for other 170 carriers from all over the world can be checked [URL removed] [URL removed]

ArtistsUnion says: August 30, 2016

They track data from both types of carriers – national and private companies.

Once_Again says: August 31, 2016

FYI Watch out for China, once USPS lands in China, there is no more tracking information available UNLESS shipped Priority International. I’m not sure about other carriers, but I learned the hard way

Question Vitals

Viewed: 1211 time

Asked: Translation missing: es.datetime.distance_in_words.almost_x_years ago

Latest response: Translation missing: es.datetime.distance_in_words.almost_x_years ago

To Answer Brilliantly

Remember these tips:

  • Use links to other sources to support your opinions
  • Use examples where possible
  • Put yourself in the inquirers shoes: what extra info would be helpful?

Should I post a comment or an answer?

You can only post one answer, so make it count. Maybe your reply is more fitting as a comment instead?

Post an answer for:

  • Replies that directly and specifically answer the original question

Post a comment for:

  • "Thanks," "Me too," "I agree," or "Works for me" types of replies
  • When you would like the original poster to provide more details
  • When you have more to add to someone else's question or answer

See also our Roundtable FAQ.

Formatting

Community help posts follow certain formatting guidelines, which may impact the look of your post. If you're interested in tweaking the format, instructions are available here.