Seller Community Forum

Hello everyone, We are brand new to Bonanza but not to online selling. We used to do ebay and have a shop on Etsy currently. Our booth is up and running and the views look pretty good but no sales yet. When I do a search in my booth or in the s...

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We are having difficulty with a bidder. They purchased a vintage advertisement from us, which was safely delivered (as confirmed by our tracking number). However, they filed a false PayPal dispute for "item not received". They mistakenly thought t...

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Can someone point me in a direction to ID these beautiful glass ornaments. These are very heavy (6.25oz each) and the tops do not have any marking on them. Notice the hanger is heavy duty. If you zoom in, you can see the finish is crackled (is tha...

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I activated my booth on Saturday and it still does not show up when I do a search. What do I need to do to add it to the search?

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I have had my test strips removed twice according to Bonanza its because of the people that own the rights to One Touch that they are removed but according to them the test strips are something Bonanza does not allow us to sell. So which is it?

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I see the other guys cards that am trying to sell but I don't see mine

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Trying to search using newest and cannot get the drop down to work. Only relevance. Is there an issue today? Eclipse? Haha?

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I can't enter a shipping option. I keep seeing this message...Could not find any sample rates. Most likely [URL removed] the carrier does not recognize your address, the carrier does not ship from your address to our sample destinations, or the ca...

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Does anyone have big plans for the big event? I have my glasses so my neighbor and i will be in the pasture watch it come and go :)

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When I saw this link I assumed it would work like the one on Amazon

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I want to turn Off the live chat feature. How can I do this?

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what is it and how do you get them thank you

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Hello. I am a newbie. Just opened my booth last weekend and nothing is showing live. If I search for the name of my booth it comes up. But not the items. Even if I search the EXACT wording of them. I am using a separate browser/laptop so it won't ...

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The only reason I made an account was to sell one item to one buyer. I did not know there would be so many fees and having to pay for the shipping label. I want to cancel but it says I owe a $0.50 fee but idk how to pay it so I can be done with th...

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Dear Bonanza team, I would appreciate your assistance with the following : I have downloaded the inventory from my shop in order to update prices on bulk. But, once I change the price on the csv file and import it back, it duplicates the items...

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How do I raise my marketing level to reach more shoppers -- example, elite costs how much?

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We are new to Bonanza, are new to community chats and need some help in regards to HPL. Not sure how they work and what they are.

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The crop function works but the Background Burner won't even let me click on it. I have sent a message to the help center. Did anyone else experience this.

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i puy my rate up high to get more sales but hasnt helped at all and now i cant get to it to lower it back down.didnt sell anything for that month.thanks.

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Is auto scroll new or am I just now noticing? I like very much!

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