Seller Community Forum

I sold 30.00 reading glasses. Tracking shows delivered. The buyer is saying the package was empty. I did not ship an empty package. Anyone in her household could have taken them out of the envelope, or the buyer can just be saying this because she...

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I have an item that only has a long disney id number on it and searches of the internet don't show any others available so I cannot find a upc for it. It is a 1998 theme park exclusive set of dolls. Is there a way to get one from google? How do...

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Where is it displayed in my booth? I went into booth settings and it's set at all sales final, but it says nothing on my listings.

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I paid to become a Titan member so I could get one on one support. I try to chat and chat is never available. I've also sent numerous messages to Bonanza and they NEVER respond. Why am I paying for this is I don't receive the support I need? Any ...

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I'm new to Bonanza. I decided to import some Ebay items to Bonanza to see if they would sell. I sold something and I was surprised that I did considering that I had let my Ebay listings lapse. Anyway.. One of the items that I imported was list...

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...move listings with 1, 2 clicks from one booth to another? i.e. I want to move items *to my Discount-Rosenthal* booth from here and from BlueBoy - to get them 'going'. Or do I have to go through the entire listing process - from one booth to...

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Hi I am under the impression that when you upgrade to platinum pro member you could select the transfers from your ebay store. This is not happening and I was wondering what and where to go to do this? That is the only reason I went to platinum.

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Sold 1 item $21.04 Charged 19% FVF $4.00 there was no shipping charge. I need a break down of what the 19% is?

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It might be good to have multiple rate choices on each and every item, if this is possible. Compared to accepting best offers on ebay I think I would be more than willing to accept the higher 9% or possible 13% rates on items I've relisted more th...

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Does chat support work for Platinum Pro members? I have tried several times with no success.

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Is there any way to block buyers who have fewer than 10 purchases on Bonanza? I have had problems with two Bonanza buyers so far- both of them purchased an item from me the same day they joined Bonanza. AS a fairly new Bonanza seller who is lear...

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I accidentally refunded a buyer whose item still has not been shipped. I contacted the buyer and explained the error. The item is still showing up needing to be shipped although the refund has been applied. I asked the buyer to repurchase the i...

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Why is this?? This is costing my .39 for each label, plus the 9% fee, I am starting to wonder if this is worth it. More importantly, why cant Bonanza have a real customer support phone# ?? Why cant they answer my Question I submitted 3 da...

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I do not understand why Bonanza would have a link on booth items that sends a potential customer to Amazon. It just does not make good business sense in my opinion. If someone wants to check Amazon items they are perfect free to do it, but why in ...

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Hi Is their a Difference between "booth setting" "google shopping" toggle ON or OFF, VS Advertise items "google shopping" 9% fee BASIC or 3.5% fee Economy? IS the booth setting "google shopping" ECONOMY which is defaulted to "yes" Free? and re...

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This makes me think that no one is seeing my booth if it tells me I need to activate it every time I visit it. It did take one item off that sold on eBay, but it's telling me that I have no visible items on Bonanza. How do I fix this? No point ...

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Anyone ever receive.this error when trying to look at their booth? All items are inactive now!

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I ordered turbo traffic and have only gotten according to the stats 13 views in 2 days. I don't get why so low, can anyone help?

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I just purchased windows 10 pro, however, I am having trouble locating the download for windows 10. When I go into the purchase menu, it only gives me the option to look at the product I've bought. I've been waiting quite a while for the product t...

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I have over 3000 items on Amazon and only 211 are in my booth. I have asked support about this on 2 different occasions but no response after 3 days. Do these people actually interact with us???

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