Seller Community Forum

We use Import items from inventory file witha custom-mapped CSV. While new items go up just fine, we are not able to get existing items to update the price or the quantity. This is stated on Bonanza's import page we'll always update price or qu...

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Hi everyone, I wanted to know if I can sell from Peru where I live. Because I'm new here I want to make sure because the information looks very U.S. centric

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Just curious. Bonanza charges 1.5% of the total price of the item if it sell's at ebay. Which is fine since bonanza will raise the cost of the item to cover that, if I want. But why on the advertising page do I have to go with the standard option ...

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I have a lot of products that are special from holyland, I know the market is great , please let me know how can I sell more! thank you very mch,ziv.

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i did ask here for help before..where can I see the number..just the number of orders I had..all time..since the beginning.. Thank you!!!

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I have just recently opened 2 webstores; and I am looking for someone to critique them..or just let me know what they think. I have this thread in promotions..but no one has responded. I am just not sure which category to put this in..so if thi...

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NOT SURE OF THE RETURN POLICY SITUATION. WHAT IS DOA? HOW CAN I SET IT UP TO EXCEPT RETURNS UP TO 14 DAYS AFTER PACKAGE IS DELIVERED?

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Beings that bonanza.com is most excellent, surely there are things we can do to keep improving it.

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I just rec'd an email from paypal regarding SHA-256 upgrade. I can't figure out what, if anything, I need to do in response. Bonanza.com is my only selling venue, and I can't tell from email & googling question whether this is something I should...

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There are now 499 sellable items in your booth. 498 items are online currently. 1 item is ready for sale. What in the world does that mean? Do I have only 1 item for sale?

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My ad views (I'm on superior advertising paying 16%) have flatlined since 9-1-15. All of my attributes are filled in. Wondering if anyone else is having this problem? I can't google or bing my photos or any of my items. Bonanza doesn't show up at ...

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Hi All, I just had something very bizarre happen. I have a tag sale and collectible type booth and recently listed three designed hand bags. Bonanza sent me three emails saying they'd been removed for trademark infringement and that if I infr...

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About every three weeks my booth gets a huge spike in page views and then drops to normal view numbers. Does anyone know why this happens?

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I was told by my seller that the shipping number was in the transaction details. All there is is the payal number and when it was shipped? Am I missing something?

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Hi All, I've been on Bonanza almost since the beginning with a `100% feedback rating as OverheadUnderfoot. Have just opened a new booth called CastOffQueen ([URL removed] for collectibles and tag sale finds. Come look if you get a chance an...

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Item was damaged prior to shipping and I had to cancel the order. I emailed the buyer right away and issued the refund through paypal. Bonanza refunded my charges as well. The item is still showing unshipped. What do I do to mark it cancelled?

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Hi All, I've had a booth here for seven years or so and recently opened a new booth, but nothing in it is showing up on searches. I've contacted support and am still waiting for their answer, but I'm also wondering if the booth itself is showing ...

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Hi, I want to use advertising and pay the fees with Paypal, Bonanza redirect me to "Add a credit card" and there is a ticked box which say "Automatically use Credit card to pay fees". I do not want to pay me advertising fees with my credit ca...

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Is there any type of program in place to protect sellers from buyers engaged in fraudulent practices?

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I had to print a second, correct label, so now I've paid twice for shipping. Since I don't charge my customers for shipping, this takes a chunk out of my already slim profit. Thank you in advance.

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