Seller Community Forum

Hi all, I am new and trying to understand every rule on Bonanza. Here's my question, how can I add "Buyer is responsible for any shipping costs associated with the return" on the Return Policy description next to the product photo so that consumer...

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The listing calculator is not taking in to account the package size. We just sold an item that is going priority. The package size is 16x13x12 which raises the postage rates. The buyer paid $11.28 and the actual postage is $24.00. That is a larg...

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I HAVE BEEN WAITING 11 DAYS FOR A VENDOR TO REPLY TO MY BID/OFFER. HOW MUCH LONGER SHOULD I WAIT?

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Just wondering if this happens to everyone, and what caused the [URL removed] When I list a book for sale, approximately every third one I list (give or take) gets an immediate red dot that says it has to be reviewed. Last month I received a n...

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Looking for an alternative to eBay's Turbo Lister, this one recommended by TameBay but price comes up in dollars. Can I change the currency for selling from dollars to UK Pounds?

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I'd like to give a buyer a choice, but I can only add ONE shipping service, not all three, ie., USPS and FedEx and UPS. How do I give a potential customer a choice? Maybe they want it faster and don't mind paying more. Is it possible to list mo...

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I've been on this platform for a little over a month. I imported my items from my Top Rated eBay store where I make sales every day. I haven't made one sale since joining Bonanza. Does anyone else have this problem? If you are making sales do you ...

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How do I change the profile banner color? It is currently a curry yellow ochre color that I abhor and I cannot stand to even look at it. There is no explanation of how to do this but it is the most annoying unattractive color ever and sure to tu...

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Is online chat available at Bonanza?

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This isn't really a Bonanza-related question but rather a PayPal question. I thought you guys here would be the best people to ask, though. Also the answer could be relevant to sellers here, so I'm just gonna go ahead. ;) I have a situation w...

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I'm considering shipping to CA and have everything pretty much figured out except the matter of those customs forms. Items shipped would be 1-8 ounce packages, value $50 or less - does anyone know if that would require a customs form?

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I revised a ton of listings from "flat" rate shipping to "calculated" shipping service and now there is no shipping service (such as First Class) shown in my listings. Anyone know how to add a shipping service in bulk editing?

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My products will fall into different sub categories. And i wanna know on how to mapped it to the csv file for importation in the booth category. For example, Shoes (Parent Category) > Men Shoes (Sub Category). And is there a status like 10 prod...

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I’m brand new to Bonanza and have 8 items in my booth. Three of them are shoes. I got a notice that Google has disapproved one of my listings? Why? What does that mean? Thanks for any insight!

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I have not worked with dish ware much, how does one know the karat of the gold on them? Most do not have any type of K markings on them. Or would you be able to suggest web sites that can explain more on this. Thanks

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Hello, I keep getting emails from potential customers claiming that they can't reach me through Bonanza's mailing system. With that said, I don't have any message that was sent to me from them. It seems I can only get messages from users who plac...

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I keep getting message : This item can not be set to for-sale status. Is anyone else having problems. These are items I am importing from my soon to be closed EBAY store. TIA

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I'm trying to use spark lister but honestly do not really understand what it does. I have my Bonanza account and eBay accounts linked. I have an item on eBay that I'd like to move to Bonanza (or vice versa). How do I do that? Do I check off th...

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This sounds great but I'm not sure if it will work for me as I sell in US dollars on Bonanza and am forced to sell in Canadian dollars on ebay. Is the Spark Lister compatible with ebay.ca? or just ebay.com?

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I can't remember if I can get a URL of my choosing to go to my Bonanza booth (not a webstore). Can I do this or do I need to subscribe to a webstore?

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