5pcs Bio-Collagen Hydrating & Firming Ice and similar items

Refund & Return Policy – Skin Bloom Hub

At Skin Bloom Hub, your satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and refund terms below:

Eligibility for Returns

We accept returns within 30 days of delivery.

Items must be unused, unopened, and in their original packaging for hygiene and safety reasons.

We do not accept returns on used skincare products.

Damaged or Defective Items
If your item arrives damaged, defective, or incorrect:

Please contact us within 7 days of receiving your order.

Provide your order number and photos of the issue.

We will arrange a replacement or a full refund at no extra cost to you.

Return Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or incorrect.

Shipping fees (if any) are non-refundable.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed within 5–10 business days to your original payment method.

Order Cancellations

Orders can be canceled within 24 hours of purchase.

Once an order has been processed or shipped, it cannot be canceled.

Contact Us
For all return or refund requests, please contact us via Bonanza messages. Our team will respond within 24 hours.