FRESH batteries are included in this USED and ORIGINAL manufacturer Factory Remote, it has been germicidal cleaned, tested and works. I am a remote specialist so please BE SURE that this is THE CORRECT MODEL YOU NEED (DO YOUR RESEARCH BEFORE BUYING, BE ABSOLUTELY CERTAIN- 99% of returns are due to buyers ordering the wrong remote). FOR SECURE DELIVERY, ALL OF MY ITEMS REQUIRE SIGNATURE CONFIRMATION AT THE TIME OF DELIVERY. Thanks To see if this is the correct remote for your device google the EXACT model number of your device with the word remote in the search field Ex: "Sony ABC-12345 Remote Control" To check your existing remote is broken or if it?s your device that is defective, the link below will teach you how to test your remote for function, just google "how to test a remote control" and click on the YouTube link. It only takes a few minutes and will prevent the time and run around of a return