Looks to be unused and uninstalled, but when I checked the serial, it looks like it has been claimed. The box was damaged and the camera was only taken out to check for condition. The camera is undamaged. Only the unit in its original manufacturer's packing is included in this listing. No licenses or subscriptions are included. See pictures for full descriptions. Sold as pictured. So selling it for parts and as is. Consider pictures as a part of the description and judge any and all cosmetic or other issues to your opinion before purchasing. PLEASE NOTE THE PICTURE IS THE ACTUAL ITEM, YOU WILL RECEIVE. We package our items in the most cost/time-effective way to provide competitive pricing. Should you require special shipping considerations (e.g. packaging or shipping timelines), please message us PRIOR to purchasing so we can work towards an amicable solution. Certain requests may incur additional charges. Post-purchase shipping demands will not be honored. Delivery times provided are estimates. Actual delivery times may vary due to carrier-related delays. We ship items as quickly as possible, but in some circumstances, it can take up to three business days for an item to be shipped. Once an item leaves our hand, we have no control over when it gets delivered. We only ship to the confirmed shipping address provided to us at the time of purchase. We cannot change the delivery address after a purchase has been made, so please ensure that your shipping address is correct.