Standard Shipping: One Flat Fee of $9.95 for up to 40 items in the US! A pre-loved garment in like new condition. This item shows little to no signs of use, and has been inspected for flaws, rips, seams, tears, stains, and other unsightly blemishes. Revised and updated for the first time since original publication! Here is the 200,000-copy staple, praised by Warren Buffett as a gem ... I wish everyone at Berkshire would follow [Jack Mitchells] advice--we would own the world. If you want to put your arms around your business and bottom line, youll want all the updated information and practices found in the landmark business bestseller, Hug Your Customers. The only way to stay in business is to have customers; the only way to increase your profit is to attract more customer visits by providing exceptional customer service. Its that simple says Jack Mitchell. Hug Your Customers shares the hands-on practical philosophy that has allowed Mitchell and his Family of Stores to thrive and excel in todays challenging retail marketplace. Filled with accessible advice, personal case studies and tips any businessperson can use, Hug Your Customers is an energizing blueprint for customer and employee retention, increased per capita spending, and groundbreaking success. This book title, Hug Your Customers (STILL The Proven Way to Personalize Sales and Achieve Astounding Results), ISBN: 9781401300340, by Jack Mitchell, published by Hachette Books (June 11, 2003) is available in hardcover. Listed: Martha Russel Due to variances in monitor color, and lighting, the color of some items may differ slightly from the photographs About us: Vanessa Jane is a family-owned business based in Indiana. We sell only authentic merchandise from brand new to used, and list new inventory daily. Make sure to put us on your favorites to see what's new each day! We source all of our inventory from reputable sales channels, including: Macy's Amazon Walmart Home Depot Office Depot Lowes Build.com And many more Shelf I19 (Great condition) Listing SKU: VJ6953940844629