This listing is iPhone 11, 11 Pro, 11 Pro Max screen repair services. We only use high quality parts, non of that cheap stuff. For any other issues please do not hesitate to contact me. Payment is not immediately required, I will contact you once your phone is fixed and ready to be shipped. With over 20 years of cellular repair experience, you can be assured your device will be well taken care of. With each repair we only use high quality parts, not the flimsy parts that most repair shops use. A repair form will need to be filled out, message me and I will provide a link for you to download it. If you have multiple devices that need repair you must provide a repair form for each device. walk-ins most iPhone screens repaired in under 30 minutes. Android phones vary. mail-in phones will be repaired and mailed out same day, unless there is a more complicated issue, we will contact you. return shipping will be paid for by us for repaired devices. If you decide not to go through with the repair then you will be responsible for postage back.