Love Story 12' X 12' X 12' Triangle Sun Shade Sail Canopy, We Make Custom Size Product Features ?About Installation?Please refer to the diagrams before purchasing. To ensure you buy the correct shade sail, you need to leave 0.5-1 ft of space for accessories to avoid buying an oversized shade. In addition, due to the characteristics of this fabric, there may be a tolerance of 4 inch from the outer edge of one D-ring to the outer edge of the other D-ring ?Material?Made of 95% UV-resistant, 100% new HDPE (High Density Polyethylene) shade fabric, offering an 85%-90% shading rate (80%-85% for the white series). Durable stainless steel D-rings at each corner for less difficult installation ?Full Cut?Compared with other spliced shade sails, we use the whole piece of fabric without splicing gaps in the center, which is more beautiful and has better shade performance. We also provide 3-4 thicker ropes. It is recommended to use LOVE STORY accessories for installation (accessories need to be purchased separately) ?Customizable?We offer various sizes of customized shade sails to meet your shade needs in different areas. Please note that our shade sails are not waterproof ?Various Application?LOVE STORY patio cover is ideal for deck in backyard, porch, pergola, pool, carport or other outdoor area, providing effective sunshade Shipping: Shipping is complimentary within the lower 48 US States. We Do Not Ship to PO/APO Boxes, HI or Alaska We Do Not Ship Outside of the Continental US All items ship within 24-72 hours of Payment For large items that require Freight shipping a valid phone number is required to call and schedule your delivery Terms of Sale and Feedback: Feedback is extremely important to us and If you are satisfied with our transaction, please take a moment to leave Positive Feedback. YOUR Satisfaction is our #1 Priority! If there are any issues, PLEASE contact us BEFORE leaving a neutral or negative rating so that we may resolve any concerns. We PROMISE we can make you happy if you give us a fair chance. Returns / Concerns: All items qualify for returns within 14 - 30 days of receipt. Buyer is responsible for return shipping on any item that is not damaged Please be sure this is an item you want before making your purchase. Customer Satisfaction is our TOP priority! All items are IN STOCK at time of listing. Inventory changes constantly and it is impossible to maintain a perfectly accurate count of all items. Please do not penalize us if we have to issue you a refund! Thank You For Your Business!