Paper Shredder: Vidateco 14-Sheet Cross-Cut Shredder With Us Patented Cutter, Product Details ?Longer Life Span Save Money?The US patented cutter can prevent 99% damages to shredder from paper jams and prolong its life span. SEVERAL small paper particles might be left in the basket or cutter due to full quality test by manufacturer. ?P-3 High Security level?This crosscut paper shredder takes max 14-sheet of 20-pound bond paper down to 6/32 by 1-16/32 inches (5 by 38 mm) at a time, no need to remove staples or clips. Also shreds credit card / CD/ junk mail (one at a time). ?Convenient Design?The shredder has 3-mode control switches (Auto, Off, Reverse); Auto start / stop and manual reverse functions simplify shredding and paper jam clearing processes, release you from the frustration of jamming. It has 1-Year protection with ETL certification. ?5 Minutes Shredding?This paper shredder features extra fast shredding speed with 5 minutes running time and 30 minutes cooling cycle. For safety concern, if it keeps shredding over its maximum working time, shredder will be overheating, after 30 minutes cooling cycle, it can restart to work. Also equipped with overheat LED indicator. ?Easy Emptying?This heavy duty paper shredder comes with 6.6 gallons bin and portable handle that offer less frequent and easy emptying. Transparent window helps to see when it is full. Also, THIS SHREDDER DO NOT NEED LUBRICANTS. ?Reliable Customer Service Support?If you have any usage questions, please feel free to contact us and also you can follow the troubleshooting steps in the user manual (included in the package). Payment We accept PayPal and credit cards via PayPal. Taxes - US We collect sales tax, as required by law. Shipping We make every effort of shipping within 3 business day of payment clearing. The estimated delivery time is 2 - 5 business days from the shipping date. Policies If you do need to return your item, please contact us via email (you will receive an email when your product ships with additional details - Subject: Important information about your purchase). You will then be provided with a return shipping label and packing slip. Pack the item carefully. Include the packing slip, apply the shipping label, and return the item within 30 business days of the date you request a return, or your return will be canceled. Once we receive your order we will inspect the return. Please allow up to 5 business days of receiving the returned item for your refund.