WE SHIP ALL ORDERS RECEIVED BY 3:00 pm CT THE SAME DAY. All orders are shipped FREE via USPS. Never installed item. Boxes may have slight damage shown in pictures. If you have ANY questions about this item or any item we have for sale please message us and we will do our best to respond in 24 hours or less! Thank you for viewing our listing. Please understand this item is an open box. We carefully check to ensure item is not damaged or missing any pieces. We are able to sell at very low prices with boxes being damaged. Free shipping to the US only. We do not accept returns, so please verify that this shower system will suit your needs. The original box has wear, but the item is not damaged. In the rare event the item is defective upon installation or blemished in some way (unless previously stated in this description), we will discuss a refund or exchange. Please contact us immediately before filing a dispute. Contact us within 14 days if you have any issues that need addressed. As always, our goal is complete customer satisfaction. We offer international sales. Shipping will be added to the purchase price. Please contact us with the shipping address for a parcel quote. We can make arrangements with your carrier of choice but will default to USPS. Signature Hardware 416163 Lattimore Rainfall Shower System with Rough In - Brushed Nickel ?The Lattimore Shower System is made of quality, durable brass. This stylish product features a rainfall shower head and hand shower. The diverter allows you to switch from soothing soak to manual operation with the push of a button. Shower system includes wall mount rainfall shower head, wall mount hand shower, hand shower water connection and a 2-way in-wall diverter. 2-way diverter features 1/2" IPS inlets, and controls water flow between 2 shower outlets. Diverter includes the valve, metal lever handle and push button knob.