Cleaned and disinfected. Tested and works great with no issues. Usage wear as shown in the pictures. the top right is dented where the F19 is. The key gets stuck when you press it. If you don't use it, it works just fine. See pictures for full descriptions. Sold as pictured and as is. We package our items in the most cost/time effective way to provide competitive pricing. Should you require special shipping considerations (e.g. packaging or shipping timelines), please message us PRIOR to purchasing so we can work towards an amicable solution. Certain requests may incur additional charges. Post purchase shipping demands will not be honored. Delivery carrier related delays. We ship items as quickly as possible, but in some circumstances it can take up to three business days for an item to be shipped. Once an item leaves our hand, we have no control over when it gets delivered. We purchase. We cannot change the delivery address after a purchase has been made, so please ensure that your shipping address is correct.