Seller Community Forum

I was just looking around the webstore info and looked how to set it up and they charge my 25.00 and I never clicked submit. I wanted to charge the card it was under too. Plus change it to the yearly charge how do I change this. I also put in my d...

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I enter a price and save the listing, but when I view the item in my booth it reflects a price of $1.00 ! Then I edit the item and the price has indeed been changed to $1.00 ... it is driving me crazy .

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Does Bonanza have plans to add other payment options other than Pay Pal or Amazon Pay that we can offer our customers? For example maybe an payment integration with Stripe or Square. I know a year or so ago Bonanza offered a Credit Card pay...

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I only ordered 1 clock, not 2.

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I have over 700 items and I would like to break it down to categories. For example, I have jewelry and wall decal, I would like a booth with just jewelry and one with just wall decals but under the same business name. Is this possible?

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I sold product on Bonanza and used their labels(stamps.com) on this website as I am NOT a member of stamps.com. They will not process the claim. Bonanza has no where to file a claim. USPS will not file because they do not show the insurance I paid...

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I've been trying for a few days to get some items I'm selling to also be listed on ebay. I've done it with most of my items but a few of them won't go over. Originally they had faulty/incorrect UPCs but despite repeated tries of changing the UPC a...

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In based in the UK. Just opened a Bonanza 'booth' and the ebay importer looks like an excellent way to quickly get all products up for sale. It's still ticking away so not sure exactly what it's going to pull through, although the 5 that have c...

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I've never encountered this before. I received notice that I had an offer to approve, and when I looked at it, it was for two low-priced items, and there was this [URL removed] "This order was submitted for your approval because the cost to sh...

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Hello (please see my edit near the bottom of this post). I wanted to give a heads up that the identifier_exists false attribute is not automatically being applied when saving the listing like it normally does, not sure if it is permanent or a g...

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I saw a badge for the 2018 Sellers' Choice eCommerceBytes awards on a sellers profile. I voted, so how can I get mine, and can I get one for each of my shops? Thanks! I saw it at these [URL removed] https://www.bonanza.com/users/9714205/profile...

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Newbie to Bonanza.....It was my understanding that as items sold on ebay they'd be automatically removed from Bonanza. HOWEVER, I still see my ebay sold items on Bonanza - and one actually sold! Two questions - why is this happening and what wha...

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I found the page to set up coupons and freebie options. But, after I uploaded the information on the "freebie" , Bonanza put a price on it and I can't find a way to link it to the item I want to promote. I.e. by buying something to get the freebie...

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Is there a way to import/sync my Bonanza orders (offers) to my Shopify account for easier fulfilling in one place?

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Hi, I bought a bracelet with a Taxco stamp inside and I'm trying to identify the silversmith. It appears to be PJII but I can't find anything online. I would really appreciate it if someone could help me. I have a picture of the stamp but can't se...

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Hi , I am new in bonanza and was thinking if sellers are allowed to use social media and drive traffic to their respective stores? I've been doing this on my personal websites and other platforms and do get significant sales. Just want to make sur...

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When I was trying to set up my booth, I figured out how to do the banner picture but on the far left there is a picture above this picture it has "About this Booth" I guess it picked the picture up with my ebay download and I want to change it but...

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getting paid

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I am new to on line selling, so I did not know that there should be no coma between thousand and a hundred. I wrote $1,100.00 instead of 1100.00 The platform read it as $1.00 A customer on line bought it, and that is how I found out what happened...

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how do I change the credit card on file

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