Seller Community Forum

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2 answers
0 vote
How to add a buyer to the blacklist?
the fraudster after receiving the goods immediately opened a dispute on PayPal about non-receipt

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2 answers
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How can i cancel a transaction?
A buyer purchased an item that is out of stock. I already refunded money via paypal. How do I cancel the transaction now? Don't see a cancel transaction link anywhere.

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0 answers
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Our creations "new without tags", bonanza shows them as "used"
When I'm filling out the form while creating a new listing, some of those items are newly made by us, so I've been using the "new without tags" setting for those items. However, I just noticed that for those items, Bonanza then shows them as "Used...

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2 answers
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I have asked for tracking information about my item for a few days an never received one
I just want to know about my item where it's at

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1 answers
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Inserting pictures from my external website into my description
I am trying to add a header to a custom built listing template. Part of my code [URL removed] #header{[URL removed] url([URL removed] As you can see I want to bring in the header as a background. When I save my edits and check the listing the pic...

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2 answers
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Does bonanza maintain any standards for sellers?
I made a purchase and seller did not send item. Seller does not respond. Bonanza is no help. I filed a claim with paypal and seller does not respond to them. It appears to be a scam orchestrated by the seller. If bonanza is to survive they need so...

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3 answers
0 vote
The buyer said that he has not recieved the item
I am a seller, the buyer said that he has not recieved the item, but tracking info said the item was delivered in/at mail box a week ago, what should I do in this case?

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1 answers
0 vote
Seller won't refund item i've returned
I bought an item from a seller and when i got it it was the wrong size. I returned it and the Seller wont refund me. Bonanza won't pressure him, Paypal says my customs paperwork re the return isn't enough and Paypal said they know the Seller is ...

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1 answers
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Item condition not showing
Ok I have my item condition on ebay as new but they are coming in as used when I import from ebay. Do I have to go through each item and say new.

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0 answers
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International shipping
OK I have looked through other people answers and I'm getting 2 answers. Can we ship international. I have it clicked on world wide but when I go into the auction it only says usa. Also I have all my ebay listing on worldwide and it doesn't have a...

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1 answers
0 vote
Webstore can you save your template plus can I see your store
Can you save a template in a web store like the description price and shipping. Also can you do international shipping in your webstore. I'm not seeing it in the booth even though I have ship to any address. Can I please see someone's webstore so ...

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3 answers
0 vote
How to save a template
I can't find anywhere how to save a template like the description, shipping, price. On ebay you can save all of them and then just type a title and add your new photo. thanks for the help. I looked under profile and setting nothing. Christin

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1 answers
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How can i get my ebay sale prices reflected on bonanza?
I consistently run back-to-back sales on eBay. Some items are importing as the sale price and some as the full price. How can I get the price correct consistently?

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2 answers
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Item not allowed to up for sale until reviewed by bonanza
I'm trying to post a new lollipop bouquet and I received a message prompted that it has to be manually reviewed by someone before its listed for sale. I've never received this message before, I have a email to bonanza for an answer, but wanted to ...

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3 answers
1 vote
Why are my items sorting by price when i've chosen the popularity option for sorting?
Whether I sort by popularity or price, high to low, the items stay in the same order, which is in the priced high to low order. This seems to be a new issue, since I'm pretty sure it was working the way it is supposed to not so long ago.

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0 answers
2 vote
Ina steiner-seller choice results are in
2018 Sellers Choice Award results are [URL removed] [URL removed] Exciting

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1 answers
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Why are my photographs not loading suddenly?-
Has worked fine until today 19 Feb 1018

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3 answers
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I want to pay for my labels using paypal and not my bank account.
Can I use PayPal to pay for labels, I don't like shipping taken out of my bank balance. It also helps at tax time to keep business with business.

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1 answers
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So confused about adding gtin to certain brands of new clothes. where do i get them from to enter?
Got an email today that one of my items may be removed because I didn't include a gtin code or something. I read the Google policy, but I am still in the dark about what to do about it. So I deleted the item until I get it figured out.

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3 answers
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I would like to id an american girl doll
I want to ID a doll, 2008 Pleasant company L03 is stamped on her neck, She has Blue eyes and strawberry blond hair

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