Seller Community Forum

3 answers

0 vote

Where is my order. order #78686504

Never got. Have sent about 6 e-mails no answer. Do I need to call my credit card co. order #78686504 Thanks Ricky

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3 answers

0 vote

Background burner tool retired

Hi Bonanzlers! We're sad to have to say that we have discontinued the Background Burner tool due to low use. We’ll take the resources that we invested in maintaining this tool and invest them instead in features that will enable you to get even mo...

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1 answers

0 vote

Bonanza seller app?

There is a Bonanza Seller app in the App Store, but although the app has been available for 4 years, there aren’t any visible reviews. Has anyone used it? Pros/cons? Thanks.

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5 answers

0 vote

What are facts should we know before starting a fashion store in bonanza?

Important policies. Returns and Refunds. Any requirements?

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3 answers

0 vote

Usps international shipping not being calculated?

Despite having it set up to be calculated, I am invoiced for international orders because for some reason, it isn't calculating USPS international shipping. Does anyone have a solution for this?

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3 answers

0 vote

How do i show all my listings together by category? or can that be done?

I would like all items in each category to show together in my booth and thinking about possibly getting a store also. How or can this be done. I have lots of varied categories of items to sell and don't want them all mish mash since most people...

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7 answers

0 vote

I did not get my order .They took my money but they did not send my order.

RD520304614IN my order number.

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2 answers

0 vote

Why can't i find any of my listings

I imported 317 record for sale from ebay 2 days ago and Bonanza says that they are active and they show in my booth, but I can not find any of them when I scroll down the records category. Where and when do they show up in a search?

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3 answers

0 vote

How do i know that my listings from ebay are being sent to bonanza

Hi everyone, A newbie on Bonanza here. My question is i have just started the transfer of my listings from Ebay to Bonanza,how do i know that my listings from Ebay are being sent to Bonanza. I have been looking at Bonanza for over 2.5 hours now...

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2 answers

0 vote

Where do i update the items on the packing slip like the picture and the message?

I can't find any place that the message on the packing slip is stored, or the picture in the upper right corner.

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2 answers

1 vote

How do i upload a video to show the problem with the item i received that is not working properly?

I received some Earin earbuds. They were advertised as brand new, and appear to be brand new, but they are not working. They are supposed to flash once charged up so I can pair them with my phone, but they are not flashing at all and I have tried ...

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1 answers

2 vote

Community help guidlines

Welcome to Bonanza Community Help Page! Bonanza’s Community Help page is a place you can get general questions about items answered from the community. You can ask any general question that would benefit the community such as “What’s the mos...

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3 answers

0 vote

I'm missing 2000 items on this account from my ebay.

Ebay had some glitch last week where instead of renewing items, they disappeared. They disappeared here as well. They showed up again on ebay, but are still missing here. I have twice synched and they are still missing. How do I get all of my ebay...

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6 answers

0 vote

Have not received the verification code

I am a new seller and upload many items on my booth . The next day when i want to update the booth ,the website shift to a verification page and need to fill phone number to verify the booth. I fill out the phone number on the form but i hav...

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2 answers

1 vote

I'm having some issues with paypal chargebacks from sales. what are some signs to catch them up front?

In December i sold some high end Humminbird fishfinders from my store, then started noticing these [URL removed] 1. many buyers for the same item that doesn't normally sell 2. purchases coming from buyers from same email provider and with number...

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4 answers

0 vote

Just letting you know... your booth is awaiting review by our team, it should be activated within the next 72 hours

can you please tell me that how much time it will take to activate booth

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0 answers

0 vote

Just letting you know... your booth is awaiting review by our team, it should be activated within the next 72 hours

can you please tell me that how much time it will take to activate booth

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6 answers

0 vote

Robots keep removing important entries

Why do they remove MPNs and other info required by Google? This is annoying and time consuming.

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7 answers

-1 vote

Do you have your own domain?

I took my time building a website that was free so I figured I would be able to use it along with this site while struggling to get sales and traffic. The other site was so beautiful and I loved it. Someone contacted me to let me know it was not g...

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6 answers

0 vote

Available money on paypal

If I sell a product, do I have the money automatically available on PayPal, or is it only available when the product is received by the buyer?

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