Craftsman 3/8-inch Drive Mach Series Ratchet and similar items

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We do accept returns. Returns are accepted within 30 days of purchase date. If you are unhappy with your item, you can send it back for a refund of the item purchase amount. Please read below for further details. Please contact prior to sending any item back, so that we are aware of the situation.

Any items broken or damaged by user error or other means out of our control are non-refundable. We take these matters on a case by case basis, and determine what can be done to please the customer. Please contact us if you have a problem, and we will do our best to correct it.

Any items returned must be received by us in the same condition we sent them in. Tags, original packaging, etc needs to be included as well. Any item returned in condition deemed less than what we sold it in could incur a restocking fee of up to 50% of the purchase price.